Background: In preparation for the outsourcing of its accounting operations, CTS Impact provided interim staff to perform:

• Manage and perform day-to-day finance and accounting activities
• Coordinate of migration to outsource third-party service provider
• Billing process re-design
• Document business processes in anticipation of Great Plains Dynamics system upgrade

CTS Impact Solution: With significant real estate accounting operations and JD Edwards system implementation and user experience, the CTS staff performed the following:

• Business process analysis
• Workflow design and documentation
• Testing
  • Develop methodology
  • Script development
  • System and user testing
• Develop user-training  program and manual
• Trouble-shooting and support during go-live