Background: With the objective to further automate various financial processes, numerous IT projects were pending. In order to facilitate the prioritization and execution of these activities, CTS Impact provided an Interim Business Analyst:

• Serve as key liaison with business owners and IT department
• Define specific reporting requirements based on interviews with business functions
• Evaluate options to meet requirements
• Design and develop performance metrics reports
• Monitor progress of related IT projects in progress

CTS Impact Solution: With significant real estate accounting operations and JD Edwards system implementation and user experience, the CTS staff performed the following:

• Business process analysis
• Workflow design and documentation
• Testing
  • Develop methodology
  • Script development
  • System and user testing
• Develop user-training  program and manual
• Trouble-shooting and support during go-live