Background: The international operations of this Fortune 500 CTS Impact client did not have standard processes or systems across its 13 production facilities, which limited transparency and consistency of data available to the corporate management team.

CTS Impact Solution: With extensive work experience in foreign operations (along with foreign language proficiency), the CTS Impact Project Manager leveraged his significant financial and supply chain industry expertise to lead efforts as follows:

• Workflow analysis
• On-site data-gathering at 13 foreign plant facilities
  • China (Hong Kong, Shanghai and Shenzhen)
  • Europe (UK, Poland)
  • Latin America (Argentina, Chile, Mexico)
• Facilitate joint-design work sessions to define future state requirements
• Gap analysis  to design future state processes
• Develop and document standard operating procedures
• Develop web-based reporting tools to map to Hyperion