Background: To facilitate a transformation of financial processes, this CTS Impact client selected a new ERP system (SAP) and a business intelligence reporting tool (Hyperion HFM) to support its future business requirements. Due to the complex nature of the project, this CTS client needed an IT Project Manager who had in-depth knowledge of such tools, as well as financial processes.
CTS Impact Solution: Using PMI-based project management methodologies, CTS Impact performed:
- Project management
- Project plan development and updates (CA Clarity tool)
- Status reporting to Steering Committee
- Issue escalation, management and resolution
- Resource management
- Liaison to off-shore outsource provider (programming)
- Design and testing
- System configuration
- UAT and system test planning & execution
- Go-Live coordination (phased approach)
- Deployment readiness and scheduling
- User support during go-live(programming)