Background: With the concurrent upgrade of its human resources, financials and supply chain ERP system (PeopleSoft), CTS Impact provided operational expertise in finance & accounting, supply chain and HR with specific PeopleSoft implementation and user experience throughout the entire life-cycle of the upgrade to perform the following:
CTS Impact Solution: Using PMI-based project management methodologies, CTS performed:
- Business process analysis
- Workflow design and documentation
- Data mapping
- Data conversion and clean-up
- UAT and system testing
- User-training and roll-out support
- Design reporting tools (reports and queries)