Background: In tandem with its accounting migration into a shared services center, this CTS Impact client needed to upgrade its JD Edwards Enterprise One software system.

CTS Impact Solution: With significant real estate accounting operations and JD Edwards system implementation and user experience, the CTS Impact staff performed the following:

• Business process analysis
• Workflow design and documentation
• Testing
  • Develop methodology
  • Script development
  • System and user testing
• Develop user-training  program and manual
• Trouble-shooting and support during go-live